Details captured on the quote

The neighbour details form stores the neighbour name or owner, address, email and phone against the quote. These fields support split billing context, mediation email communication and Notice to Fence generation.

Updating the record

1. Open the quote detail page.
2. Open the neighbour or split billing area.
3. Enter the neighbour name or owner details.
4. Enter the address, email and phone where available.
5. Save the details before generating a notice or sending mediation information.

Checks before using the details

• Check spelling of names and addresses.
• Confirm the email address before sending mediation information.
• Review the details against your business process and local requirements before relying on a generated notice.