Manage billing details

What this is for

Your billing details are the identity and address details Fencify uses for subscription invoices, receipts and tax handling for your own account. This is about your Fencify plan billing only. It is not where you record customer payments, project deposits, progress claims or invoice payments for fencing jobs.

Before you start

Have the name, billing address and contact details you want attached to your Fencify subscription records ready. If you bill under a business, keep your business identifier such as an ABN or ACN ready as well.

How to use it

1. Open your plan and billing area, or start checkout for the paid Fencify plan you want. If billing details are required before checkout, Fencify will take you to the billing details step first.
2. Choose whether the billing record should be personal or business. Use the option that matches the name your bookkeeping records should show for the subscription.
3. Enter the billing name, street address, suburb or city, state or region, postcode, country and phone number. These details should reflect the party responsible for paying the Fencify subscription.
4. If you are using business billing, add your business tax identifier in the available tax ID field. In Fencify this may be your ABN or ACN.
5. Review the details carefully, then continue. Fencify saves the billing record to your account and uses it for the related plan checkout.
6. If the fields are not editable, check whether you already have an active subscription. In that case, you may need to wait until the current subscription ends or is cancelled before changing the billing record.

What happens next

After you save the billing details, Fencify carries them into the subscription payment flow for the selected plan. Once a paid transaction is completed, those details can be used on the subscription invoice or receipt kept with your account billing history.

Your plan and billing area also shows the current plan, renewal or expiry status, and plan-related payments so you can cross-check that the subscription is attached to the right billing identity.

Tips

• Use the same legal or trading name your bookkeeper expects to see on subscription records.
• Keep the address and ABN or ACN current before your next renewal so future subscription paperwork stays consistent.
• If you switch from personal to business billing, review every field before continuing instead of changing only the tax ID.
• Use your operational invoicing tools separately for customer and project payments. This billing record is only for your Fencify subscription.