Quotes, Quote Builder and Quote Revisions
Configure quote follow-up settings
Control the cadence and maximum count for automatic follow-up emails on open sent or viewed quotes.
Quotes, Quote Builder and Quote Revisions
Configure quote follow-up settings
Use follow-up settings to control how often Fencify reminds a customer about an open sent or viewed quote.
Quotes that can use the schedule
The follow-up settings panel appears for sent or viewed quotes that have not been converted to a project. It lets you keep reminders active, pause them, set the cadence in days and choose the maximum number of nudges.
Updating the schedule
- Open the quote detail page.
- Open the follow-up and nudges panel.
- Choose whether follow-ups stay enabled.
- Select the cadence in days.
- Select the maximum nudge count.
- Save the follow-up settings.
How the settings are applied
If follow-ups are paused, the quote schedule is paused and the next run is cleared. If follow-ups are enabled, Fencify schedules the quote using the selected cadence and maximum nudge count.
Good follow-up habits
- Use shorter cadence for urgent quotes and longer cadence for low-pressure work.
- Check recent nudge history before increasing the maximum count.
- Pause follow-ups after the customer responds through another channel.