Fencify
Access, Account and Billing

View subscription payments and receipts

Use this guide to review charges for your Fencify plan, check payment status and open billing records for your own account.

What this is for

This area shows the payment history connected to your Fencify subscription. It helps you confirm which plan was charged, how much was paid, whether the charge was one-off or recurring, and which payment method processed it. If you keep bookkeeping records, this is where you review subscription invoices, refunds and related billing documents for your own Fencify account.

This guide is about Fencify subscription billing only. It is not used for customer invoice payments, deposits, progress claims or other project payment tracking.

Before you start

You will need access to the Fencify account that holds the subscription. If you are checking records for bookkeeping, it helps to know the payment period, processor or status you want to review before you start filtering the list.

How to use it

  1. Open your account area, then open your plan billing history. In some account layouts, the same history may also be available from a dedicated payments option.
  2. Review the list of subscription entries. Each record shows the plan, total amount, payment type, processor and current status.
  3. Use the available filters to narrow the list by processor, status, payment type or billing frequency. You can also change the sort order and how many results appear on each page.
  4. If you need a file outside Fencify, use the available export options to download the history in CSV, JSON or PDF format when that export is available on your plan.
  5. Open the invoice for any entry where an invoice is available. Paid, cancelled and refunded subscription entries can have an invoice record attached for your reference.
  6. If a payment was refunded, review the related credit note if one is available. If you used an offline payment method, open the stored proof record when you need to confirm what was submitted.

What happens next

Your payment history stays attached to your account, so you can come back to it whenever you need to check a charge or download records again. Applying filters changes the list you are viewing, not the payment itself. Opening an invoice, credit note or proof record gives you the supporting document for that subscription entry.

Tips

  • Use the status filter first if you only need paid, pending, cancelled or refunded subscription entries.
  • Use the recurring and one-off payment types to separate renewals from single charges.
  • If a payment is still pending, wait for the status to update before relying on it as a final billing record.