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Notifications, Email Templates and Communications

Guides for notifications, email templates, previews, sender details and platform notices.

Notifications, Email Templates and Communications

Review internal notifications

Use the internal notifications list to review recent Fencify alerts, unread updates, linked records and notification timing.

Notifications, Email Templates and Communications

Use the notification drawer

Use the Fencify notification drawer to quickly review recent alerts, open linked records and clear unread notification badges.

Notifications, Email Templates and Communications

Manage email templates

Use the email template list to review default client templates, saved custom templates and placeholder options used in Fencify emails.

Notifications, Email Templates and Communications

Create an email template

Create a custom Fencify email template with a name, use type, subject line, message body and supported placeholders.

Notifications, Email Templates and Communications

Update an email template

Update a custom Fencify email template by editing its name, use type, subject line and message body.

Notifications, Email Templates and Communications

Delete a disposable email template

Delete a disposable custom email template from Fencify after checking it is no longer needed for client communication.

Notifications, Email Templates and Communications

Use the quote email template

Use quote email templates to prepare proposal emails with quote number, client details, amount and proposal link placeholders.

Notifications, Email Templates and Communications

Use the invoice email template

Use invoice email templates to send invoices with invoice number, balance due, due date and invoice link details.

Notifications, Email Templates and Communications

Use the project email template

Use project email templates to prepare client project updates with portal links, variation requests and handover sign-off messages.

Notifications, Email Templates and Communications

Use the portal email template

Use portal email templates to share client and neighbour portal links with clear project details and recipient wording.

Notifications, Email Templates and Communications

Set sender identity and reply handling

Set Fencify email design and reply handling so client emails use the right business details, branding, footer text and reply-to address.