How can we help you today?
Send a message and we will route it to the right person. For account issues, include the email address linked to your Fencify workspace. Non-urgent enquiries are actioned within 48 hours.
Fencify support questions
Quick answers before you send the form.
How quickly will Fencify respond?
Non-urgent enquiries are actioned within 48 hours. Account access, billing, security and production-impacting issues are triaged first, so include the affected workspace email and any details that help us assess urgency.
What should I include in a support request?
Include your workspace email, the area of Fencify you were using, what you expected to happen, what actually happened, and any screenshots or examples that show the issue clearly.
Can Fencify help migrate my existing data?
Yes. Choose Migration Request if you are moving from spreadsheets, another CRM, quoting tools, or accounting workflows. Tell us what you use now and what data you want brought across.
Is this form right for billing and account help?
Yes. Choose Billing & Account Help for subscription, invoice, payment, login or workspace access questions. Use the email address connected to your Fencify account so we can find the right workspace faster.
How do I report a bug?
Choose Bug Reporting and include the steps to reproduce it, the browser or device you used, and whether it blocks quoting, proposals, projects, payments or another live workflow.
Can I contact Fencify about partnerships or careers?
Yes. Choose Partnership Opportunities for industry, supplier, accounting or software collaboration enquiries. Choose Careers if you want to reach the Fencify team about future roles.
Need step-by-step help?
Visit the Fencify guides for extensive user guidance across all features, including setup, quoting, proposals, projects, invoicing, materials, integrations and day-to-day workflows.